Welcome to Sleepvalue

Do’s and Don’ts of Mattress:
Warranty is applicable on purchases made from authorised dealers only.

• Do turn your mattress head to foot, once a month, to ensure even usage and avoid permanent body impression.
• Do not fold or roll the mattress. This may weaken the bonding and eventually lead to sagging.
• Do treat your mattress with care. Sitting on the edges, or keeping heavy objects on it could ruin its shape.
• Try to avoid getting your mattress wet. In case the mattress gets wet, allow it to dry under a fan thoroughly, before using it again.
• If you need to clean your mattress, use a damp cloth. Do not use detergents to clean your mattress.
• We suggest using a wet-protective sheet, if small children are using the mattress.
• Do not light a match or smoke near the mattress, the materials used in the mattress can catch fire. Keep mattress away from flame.
• Do not lay the mattress on uneven cot surface. Do not keep any items below your mattress.
• Do ensure that the length & breadth of the cot match with the mattress to fit properly.
• Do not remove the label or the price tag of your mattress. This serves as a means of identification to establish your warranty terms:
• Warranty card must be duly filled, stamped and signed by the respective dealer and the relevant cash memo or the tax invoice must be preserved and produced along with the mattress in case of a complaint.
• Warranty is limited to sagging of the mattress and does not cover fabric damages, such as tears, stains, color fading, bleeding, soils or burns.
• The transportation cost towards replacement has to be borne by the customer.
• While the company will do its best to replace the defective mattress at the earliest, the actual time required for replacement will depend on the availability of the product.
• If your variety of mattress has be discontinued, you will be provided with replacement mattress in the same price range as the original mattress.
• If one of your pair mattresses has sagged, only the sagged mattress will be replaced.
• Warranty does not cover preference in comfort level.
• Warranty does not cover depression of less than 1.5 inch.
• The decision of the company regarding the nature of defects and applicability of this warranty will be final.

Please note that initially, when you use your mattress, there may be a slight depression as the mattress conforms to your body shape. This is normal and in no way, will it reduce your comfort level.